A widespread outage at Amazon Web Services (AWS) early Monday caused disruption across parts of the air travel ecosystem, knocking out some digital functions at major carriers including United Airlines.
Travelers took to social media to report being unable to access flight check-in tools or view reservations on airline websites and apps.
HI there, Fozzy. We're currently experiencing a system glitch affecting our online tools. Our Technology team is aware and actively working on a resolution. In the meantime, we suggest trying to log in periodically. If you need assistance with a flight reservation, please DM your… https://t.co/Y6hG6u2Kjj
— United Airlines (@united) October 20, 2025
Amazon confirmed “increased error rates and lat